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FAQ Home General FAQs Client eligibility and Restricted Countries

Client eligibility and Restricted Countries

Global Client Acceptance: We accept clients worldwide, except for the countries listed below. Clients must be over 18 years old. Whether you’re a beginner or an experienced trader, we welcome you to join us.

Regulatory Compliance: Our company adheres to international regulations, including those set by the Office of Foreign Assets Control (OFAC) and other global authorities. Due to these regulations, we cannot offer services in countries with OFAC sanctions, high-risk jurisdictions, or other legal restrictions. These countries include:

  • Afghanistan
  • Albania
  • Australia
  • British Columbia
  • Burma (Myanmar)
  • Burundi
  • Central African Republic
  • Cuba
  • Cyprus
  • Guinea
  • Haiti
  • Iran
  • Iraq
  • Kosovo
  • Lebanon
  • Libya
  • Mali
  • Midway Islands
  • North Korea
  • Republic of the Congo
  • Samoa
  • Somalia
  • Sudan
  • Syria
  • Vatican City State
  • West Bank
  • Western Sahara
  • Yemen
  • Zambia
  • Ukraine
  • Russia
  • Vietnam
  • Venezuela

Note: We have stopped onboarding new customers from Vietnam. However, all existing customers with active accounts can continue trading without any issues. However, they are not allowed to purchase any new accounts.

Restrictions for Residents and Citizens:These restrictions apply to both residents and citizens of the listed countries. We ensure compliance with international regulations to maintain the security and integrity of our services.

Service Eligibility:We do not offer services to individuals listed on the Specially Designated Nationals (SDN) list maintained by OFAC. We reserve the right to reject any clients in accordance with our Terms and Conditions and Terms of Service. No exemptions are made to these policies, as they strictly comply with international laws and regulations.

US and US Territories Clients: We accept clients from the United States, but they are only eligible to use ThinkTrader as their trading platform. They cannot access MetaTrader. This also applies to clients from:

  • American Samoa
  • Canada
  • Guam
  • Northern Mariana Islands
  • Pakistan
  • Puerto Rico
  • US Virgin Islands

Note: ThinkTrader platform will become available in the coming weeks. Please sign up on our website to be notified.

If you have any further questions, please contact our support team. Thank you for your understanding and cooperation.

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    DISCLAIMER: All information provided on this site is intended solely for educational purposes related to trading on financial markets and does not serve in any way as a specific investment recommendation, business recommendation, investment opportunity analysis or similar general recommendation regarding the trading of investment instruments. ThinkCapital only provides services of simulated trading and educational tools for traders. The information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local laws or regulations. ThinkCapital does not act as a broker and does not accept any deposits. The offered technical solution and data feed is powered by liquidity providers. ThinkCapital offers only demo accounts to all users registered for the Free Trial or any ThinkCapital Challenge products. ThinkCapital does not offer brokerage services, trading services, or custody of investor funds. ThinkCapital reserves the sole right and discretion not to provide services to residents of certain jurisdictions, including but are not limited to Vietnam, Russia, Ukraine, Zambia, Yemen, Western Sahara, West Bank, Vatican City State, Syria, Sudan, Somalia, Samoa, Republic of the Congo, North Korea, Midway Islands, Mali, Guinea, Haiti, Libya, Lebanon, Kosovo, Iran, Iraq, Venezuela, Cyprus, Cuba, Central African Republic, Burundi, Burma (Myanmar), British Columbia, Australia, Albania and Afghanistan.