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FAQ Home General FAQs
General FAQs

General FAQs

26 articles

Dynamic Leverage & News Event Multiplier

Learn Dynamic Leverage Event Calendar?

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Are Expert Advisors (EAs) allowed at ThinkCapital?

Learn About Expert Advisory.

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Data Collection and Account Integrity at ThinkCapital

Data Collection and Account Integrity

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Is Using a Stop Loss or Trailing Stop Loss Required?

Stop Loss or Trailing Stop Loss

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Can I Change My Registered Email?

Change Registered Email

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Can I Receive a Refund for the Challenge Fees or After Successfully Completing the Challenge?

Challenge Fee Refund Process

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What are ThinkCapital’s guidelines regarding gambling or reckless trading behavior on the platform?

Gambling/Punting - Consequences and Enforcement at ThinkCapital

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Guidelines Regarding Trading Strategies Contrary to ThinkCapital’s Terms of Use Policy

Understanding of Trading Strategies comply with ThinkCapital's Terms of Use to avoid violations

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What documents are required for KYC verification?

Know Your Customer (KYC) Requirements

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DISCLAIMER: All information provided on this site is intended solely for educational purposes related to trading on financial markets and does not serve in any way as a specific investment recommendation, business recommendation, investment opportunity analysis or similar general recommendation regarding the trading of investment instruments. ThinkCapital only provides services of simulated trading and educational tools for traders. The information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local laws or regulations. ThinkCapital does not act as a broker and does not accept any deposits. The offered technical solution and data feed is powered by liquidity providers. ThinkCapital offers only demo accounts to all users registered for the Free Trial or any ThinkCapital Challenge products. ThinkCapital does not offer brokerage services, trading services, or custody of investor funds. ThinkCapital reserves the sole right and discretion not to provide services to residents of certain jurisdictions, including but are not limited to Vietnam, Russia, Ukraine, Zambia, Yemen, Western Sahara, West Bank, Vatican City State, Syria, Sudan, Somalia, Samoa, Republic of the Congo, North Korea, Midway Islands, Mali, Guinea, Haiti, Libya, Lebanon, Kosovo, Iran, Iraq, Venezuela, Cyprus, Cuba, Central African Republic, Burundi, Burma (Myanmar), British Columbia, Australia, Albania and Afghanistan.